Effective Date: 01.01.2012
Last Updated: 08.01.2023
1. Introduction
This Privacy Policy describes how PC Planet LLC (“we,” “our,” or “us”) collects, uses, and protects your personal information when you interact with our website, store, or services. By using our products or services, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following information from you:
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Contact Information – Name, address, phone number, and email address
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Payment Information – Credit/debit card details and billing address (processed securely by third-party payment processors)
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Device Information – Model, serial number, repair history, and service details
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Website Usage Information – IP address, browser type, and pages visited (through cookies or analytics tools)
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Communications – Emails, messages, or service requests you send us
3. How We Use Your Information
We use your information to:
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Provide, process, and complete your purchases and service requests
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Communicate with you about your orders, repairs, and account
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Send updates, offers, and service reminders (with your consent)
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Improve our services, website, and customer experience
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Comply with legal obligations
4. Information Sharing
We do not sell or rent your personal information to third parties.
We may share your information only with:
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Service Providers – For payment processing, shipping, marketing (with consent), and IT support
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Legal Authorities – When required by law or to protect our rights
5. Data Security
We use industry-standard security measures to protect your personal information. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
6. Your Choices
You may:
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Opt out of marketing messages by following unsubscribe instructions or replying STOP to SMS messages
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Request a copy of the personal information we hold about you
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Request corrections or deletion of your information, subject to legal requirements
7. Cookies & Tracking
Our website may use cookies to improve your browsing experience, track site usage, and provide personalized offers. You can control cookies through your browser settings.
8. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect their personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with a revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy or your personal information, contact us:
PC Planet LLC
2108 E Silver Springs Blvd, Ocala, FL 34470
1 352-504-4914
support@pcplanetocala.com
pcplanetocala.com